Frequently Asked Questions

As you know, our garments are made to order. Which means that we don't mass produce and only start sewing the garments when you place an order. Therefore, when you place an order the garment will be ready to be shipped in approximately 10 days. After that you will get an e-mail with a code to track your order. 

We recommend dry cleaning or using cool water and a gentle soap. Air drying is recommended.  

Bianca & Grace is a slow fashion brand committed to ethical practices. We do not use child labor or exploit workers. Our garments are made to order by fairly paid tailors in good conditions, ensuring no fabric waste and no textiles ending up in landfills. We use plastic-free packaging and source high-quality fabrics from ethical suppliers. We strive to be a sustainable and ethical brand in all aspects.

Please contact us at info@biancangrace.com to make a return.